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As Tele Counsellor you will recieve prescreened calls from Client Care Representatives with clients in need. The
 Tele Counsellor is responsible for ensuring warm and professional access to services by employees and families of customer organizations, assessing needs accurately and channeling the client into the appropriate stream of service for efficient and professional support.
• Minimum 7 years experience with either a telecom equipment vendor or an operator • University Degree in Engineering • Desired experience with broadband equipment rollout (MSAN/DSLAM/FTTx). • Minimum 2 years experience as a project manager. A PMI certification is considered a plus • Essential soft skills: Team work, Communication skills and knowledge transfer capability • Experience with writing reports and preparing presentation
• University Degree (Civil Engineer or equivalent) • Minimum 7 years experience with either an OSP contractor or an operator. • Minimum 3 years experience as assistance project manager. • Expertise should include the following activities; Fiber & Copper deployment, trenching, any activities related to Primary/Secondary SoW, Cutover, Hand Hole, Fiber Splicing. • Expertise should include the following technology ; MSAN, DSLAM, FTTx, Fiber • A PMI certification is an advantage • Essential soft skills: Team work, Communication skills and knowledge transfer capability • Experience with writing reports and preparing presentation.
• Managing Director
• SMS - MMS, Service Director
• Smart Home, Business
* Development Manager
• RfID Application Manager
• Project Managers with (
Mobile and Data Operators)
• MS SQL Database Specialist

1. GSM PROJECTS

• Installation Team Leaders
• Telecom Equipment Installation Technicians
• Antenna Riggers

 
2. O.S.P PROJECTS
• Site Managers

3. TRANSPORT & EQUIPMENT

• Workshop Supervisor/Manager
• Mechanics (Heavy Equipments)
• Excavator Operators (Government License Preferred)
• Heavy Duty Drivers
• Horizontal Directional Drilling Operators

Attends the telephone calls and transfer them to the concerned departments.
Connecting the outgoing calls to the concerned persons.
Maintains of courier / Reg post / Speed Post/ Ordinary Post and updates on daily basis.
Checking the bills of all the above said Dispatches and sending the same to the account department to release the payment.
Booking the Hotel's for the staff members and guest
Booking the cab / bus and train for our staff members and guest.
Taking care of the Centrex payment / New connections / Service related problem for all the three divisions Factory / Corporate office.
Taking care of Consol AMC Payments and there required equipments With Pioneer Telecom
Taking care of Mobile's i.e. Hutch / Airtel / Tata / Cell one / Idea etc for payments/ activation of new connections / disconnections / Features activations / Duplicate sim cards requirements etc for Corporate / Factory.
Maintain the detail data of all the above mobiles and land lines in the system.
Maintain the condo nation and permission statement for all the three divisions and forwarding the same to the concern.
Sending Phonogram to the interview candidates as well as for greetings.
Programming experience in ASP.NET, VB.NET(c# added advantage), Visual C++ .

Multithreaded real time applications development.

Good Knowledge on principles of Object oriented Programming.

Demonstrable skills in most of the following areas:
MFC Architecture, WIN 32 API
Serial Communication, Multithreading
Socket Programming
GUI based development using DOC-View Architecture
Client-Server Systems Architectures
Database programming using Oracle, SQL, MS Access
ATL/COM
Engineer with min 5 yrs of experience.
Post Graduate Degree in Business Management will be preferred.
Excellent written and oral English
Highly numerate and analytical
Experience in Contract negotiations and T&C finalization
Experience in research, analysis and report writing, preferably in the
telecoms and/or technology sector
Knowledge of the global telecommunications market and key global commercial, B2B and technology trends
Experience in Telecom will be preferred.
IT skills: Microsoft Office XP (PowerPoint, excel, word)
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